If my Orbi router is unable to locate my Orbi satellite, what should I do?

[hanrryjones]

Here are some approaches to troubleshoot the issue where the Orbi router fails to recognize the satellite. First, confirm that the router is in the vicinity of the Orbi satellite and the satellite is powered on. After the LED light on the satellite turns white, press the Sync button on both devices. In case the problem persists, restart both your satellite and Orbi router. Lastly, as the reset button also works, it can be used to restore their original settings. Lastly, check the firmware versions of the two devices using the Orbi application and upgrade them if needed. By doing these actions, you can improve the performance of your network and fix problems with Orbi not detecting satellite. For more help with persistent problems, get in touch with Netgear support.